Articles in this category How do I order? Ordering products from our online store is easy. On each product’s page, enter a quantity and click the "Buy now" or "Add to cart" button. To view your cart or checkout, click the "View cart" in the t... Any alternatives to ordering online? No. We currently only offer order through our online store How can I add to or modify my order? To modify an order, log into your account and click on "Order History" follow by click on item list (required login). If the Payment Status is "unpaid" you can modify your order by sending us a messag... How can I track my international package? Tracking on international packages is currently only available for orders shipped with SingPost. You will receive an email when your order ships with tracking information. or, you can log into your ac... How do I cancel my order? To cancel an order, log into your account and click on "Order History" follow by click on item list (required login). If the Payment Status is "unpaid" you can cancel your order by sending us a messag... Do you charge sales tax? No. We do not charge sales tax to domestic or international order. International order customer may need to pay for their own Duty / Customs tax. When the product arrives at their country. Who should I contact if I have questions relating to my order after I have made a purchase? Please contact us at Help Desk Form we will gladly assist you with any questions relating to your order. What currencies does GreenPal Store support? We accept the following currencies in our payment: Singapore Dollars, Euros Pound and the United States Dollars. User can select the preferred currency from top right corner of the page. How do I use a coupon or discount code? Step- 1 Browse through the listed categories. Step- 2 Select the product you want to buy and click on 'Buy now' or ’Add to cart’ button. Step- 3 Go to Shopping cart summary by clicking the "View cart"... How many discount code a person is entitled to use? For any special voucher/discount code, each customer only entitled to use once. and, the customer is not allowed to create multiple accounts under the same personal name, address or etc.